ADDITIONAL SERVICES INCLUDED
24/7 assistance during your whole stay, if you have any need please call us
- Emergency assistance;
- Support and assistance in case of loss of Passport;
- Support and assistance in case of loss of Luggage;
- Support and assistance in case of missing the Plane;
- Travel Insurance;
- Emergency Services.
Trasportation (Airport to Hotel and vice versa, Hotel to Hospital and vice versa)
English-speaking Driver will be ready at the airport exit room with
wheelchair/crutches (if needed) and a board with patient's name on;
- Same Driver will provide both pick-up service at airport and driving service at the moment of departure;
Patient will be assigned one Driver and Interpreter who will take care
to drive patient and caregiver to hospital and back to hotel;
- Assistance will be provided in reaching local stores to buy anything one might need and do some shopping.
- We give you the possibility to rent a car to visit the area.
Native speaker interpreter with specific knowledge of medical terms and drugs.
نحن نتحدث أيضاً اللغة العربية
Hotel accomodation for patient and companion (if any) with meals included:
is very close both to our offices and to the main facilities (stores,
Vicenza downtown, and main roads to hospital and US Base);
- Hotel Staff can speak English very well;
case of emergency, Hotel Reception is instructed to call the ambulance
and provide interpreting between paramedics and patient;
- If needed, phone calling service is available at the reception Desk.
Assistance during treatment at the Clinic:
- English-speaking Interpreter will be present throughout the whole time of treatment for each sessions;
- Doctor will prescribe medicine in case of side effects;
- Recall treatment in case your doctor believes they would be helpful;
- Assistance on getting meds prescribed and purchased at the pharmacy;
Doctor will visit the patient assisted by nurses and Interpreter (the
extra treatment analyzes that become necessary are not included in the
package and are on the responsibility of the patient);
- Second opinion (if needed) by other specialists.
Local SIM Card
You will have a local SIM Card to call and access the internet during your stay in Italy.
Timings and Distances
The Hotel, close to our office, half-way between Venice Airport and Peschiera Hospital. During your stay in Italy you could visit some tourist sites without having to do more trips.
Click here to view doc.
Click here to view doc.
- Visit to Venice and Verona, the city of Romeo and Juliet, and have dinner in their castles;
- Visit to lake Garda, and all the nearby towns including the town of Borghetto and Bassano del Grappa;
- Wine tour, to taste the best wines, olive oils, cheese and other local products. Click here to view doc.